Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for electronics?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
Do your products come with a warranty?
Yes, all Tern Setups electronics come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.
What is your return policy for opened items?
We offer a 30-day return policy. If the item is opened, it must be returned in its original packaging with all accessories included. A small restocking fee may apply to certain high-end components.
Are the power adapters compatible with my country's outlets?
We ship products with region-specific power cables based on your shipping address. If you require a specific plug type, please leave a note during the checkout process.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to our logistics portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.